SMS Terms & Conditions

These SMS Terms & Conditions ("Terms") govern your participation in the ACOPOWER SMS messaging program. By opting in to receive text messages from ACOPOWER ("ACOPOWER," "we," "our," or "us"), you agree to these Terms.


1. Program Description

By providing your mobile phone number and expressly opting in, you consent to receive SMS text messages from ACOPOWER regarding:

  • Order confirmations
  • Shipping and delivery updates
  • Customer service communications
  • Installation scheduling
  • Appointment reminders
  • Warranty notifications
  • Product support
  • Account-related notifications
  • Promotional offers and product updates (only if you have separately opted in)

SMS messages are sent only to customers who have provided prior express consent where required by law.


2. Message Frequency

Message frequency varies depending on your interactions with ACOPOWER.

You may receive recurring messages related to your orders, support requests, appointments, warranty services, or marketing preferences.


3. Message and Data Rates

Message and data rates may apply according to your wireless carrier's plan.

ACOPOWER is not responsible for any charges imposed by your mobile carrier.


4. Opting In

You may opt in to receive SMS messages by:

  • Checking an SMS consent box on our website
  • Requesting SMS communications through customer support
  • Registering for warranty or service updates
  • Providing your consent during the checkout or order process
  • Any other method that clearly documents your consent

Consent to receive SMS messages is not required as a condition of purchasing any goods or services.


5. Opting Out

You may opt out of receiving SMS messages at any time by replying:

STOP

After opting out, you will receive one final confirmation message confirming your removal from our SMS program.

No further SMS messages will be sent unless you opt in again.


6. Help

For assistance, reply:

HELP

or contact us using one of the following methods:

Email: support@acopower.com

Website: https://www.acopower.com

Contact Page:
https://www.acopower.com/pages/contact-us


7. Supported Carriers

SMS services may not be available on all wireless carriers.

Carrier participation may vary.

ACOPOWER and participating carriers are not liable for delayed or undelivered messages.


8. Privacy

Your privacy is important to us.

Information collected through our SMS program is handled in accordance with our Privacy Policy.

View our Privacy Policy:

https://www.acopower.com/pages/privacy-policy

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors who assist in providing customer support, order fulfillment, shipping, installation, warranty service, and other operational services is permitted.

All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


9. Eligibility

You represent that:

  • You are the authorized user of the mobile phone number provided.
  • You are at least 18 years old or have permission from a parent or legal guardian.
  • You consent to receive SMS communications under applicable law.

10. Changes to the SMS Program

ACOPOWER reserves the right to modify or terminate the SMS messaging program at any time without prior notice.

Changes to these Terms will become effective immediately upon posting on this page.


11. Contact Information

If you have questions regarding these SMS Terms & Conditions, please contact us:

ACOPOWER

Website:
https://www.acopower.com

Email:
support@acopower.com

Contact Page:
https://www.acopower.com/pages/contact-us